Overview
This website is operated by TOOLMAT TECHNO TRADE (OPC) PRIVATE LIMITED under the brand name realrudraaksh. Throughout the site, “we”, “us” and “our” refer to realrudraaksh.
By using our site or purchasing something, you agree to be bound by these Terms of Service, Privacy Policy, Refund & Return Policy, and Shipping Policy.
1. Online Store Terms
- You must be of legal majority in your jurisdiction or have parental consent to use this site.
- You agree not to use our products for illegal purposes or violate any local laws.
- Any breach of these Terms may result in immediate termination of service.
2. General Conditions
- We reserve the right to refuse service to anyone at any time.
- Data transmitted (other than payment info) may be unencrypted. Payment data is always encrypted.
- Without permission, you may not copy, resell, or exploit any part of the Service.
- Section headings are for reference only and have no legal bearing.
3. Accuracy of Information
- We are not liable for outdated or incomplete information on the site.
- Material here is for general informational purposes — rely on it at your own risk.
- We reserve the right to modify or remove content at our discretion.
4. Modifications to Service & Pricing
- Product prices and availability may change without notice.
- We can modify, suspend, or discontinue any part of the Service without liability.
5. Products
- Online-exclusive items may have limited quantities.
- We do our best to accurately display product images and descriptions; device screens may render colors differently.
- We may limit or refuse sales to certain geographies or persons.
- Product offers are void where prohibited.
6. Billing & Account Information
- We may limit or cancel order quantities, and notify you via contact info provided.
- You must keep billing and account info current to complete transactions.
7. Optional Third‑Party Tools
- We may offer access to third-party tools; use at your own risk.
- We don’t control those tools and make no guarantees about them.
8. Third‑Party Links
- Our site may link to external websites; we’re not responsible for their content or policies.
- Any interactions with third-party providers are at your own risk.
9. User Comments & Submissions
- By submitting content (reviews, ideas, etc.), you grant us permission to use, edit, and publish it.
- You agree not to submit false, unlawful, or infringing content.
- We may remove any content at our discretion.
10. Personal Information
- Your data is protected under our Privacy Policy.
11. Errors & Omissions
- We may correct errors in listings, pricing, or availability at any time.
- We are not obliged to update content unless the law requires it.
12. Prohibited Uses
You agree not to use the Site for:
- Illegal activities or to infringe rights
- Harassment, hate, or discrimination
- Uploading harmful code or personal data collection
- Spamming, crawling, or scraping
- Interfering with our security or systems
Violation may lead to termination of your access.
13. Disclaimer & Liability
- Services and products are provided “as is” and “as available”.
- We do not guarantee error-free or uninterrupted access.
- We are not liable for any indirect, incidental, or consequential damages.
- Liability is limited to the maximum allowed under relevant Indian law.
14. Indemnification
You agree to indemnify and hold realrudraaksh and its affiliates harmless against any breach of these Terms or violation of laws.
15. Severability
If any part of these Terms is unenforceable, that section will be severed, and the rest remain in effect.
16. Termination
- These Terms remain valid until terminated by you or us.
- Non-compliance may lead to termination of your access.
17. Entire Agreement
These Terms, along with our policies, constitute the entire agreement regarding the Service.
18. Governing Law
These Terms are governed by the laws of India, with jurisdiction in Mumbai courts.
19. Changes to Terms
- We may update these Terms at any time.
- It’s your responsibility to review this page regularly.
- Continued use after changes means acceptance.
20. Contact Us
For questions regarding these Terms, please contact:
Customer Service
📞 +91‑9729845915
📧 realrudraaksh@gmail.com
📍 201 Pushpa Housing CHS, Pushpa Park, Near S.K. Hospital, Malad East, Mumbai – 400097
21. SMS Marketing Consent
By opting in and completing a purchase, you consent to receive recurring SMS notifications—including order updates, abandoned cart reminders, marketing offers, and review requests—even if your number is on DND lists. Message frequency may vary.
- To opt out, reply STOP to any message or click ‘unsubscribe’.
- For help, reply HELP, or email realrudraaksh@gmail.com.
- Standard message and data rates apply.
We may change our phone numbers or short codes; you’ll be notified. Failure to receive opt‑out messages due to number changes does not absolve your consent.